kb66 Privacy Policy

01 Introduction

kb66 is a trusted online casino and sports betting platform serving users in Bangladesh. We treat the personal information of every member who uses our services with the utmost care.

This privacy policy ("Policy") describes what information kb66 collects, how that information is used, who it may be shared with, and what measures we take to protect your information. By using this website, you are considered to have accepted the terms of this Policy.

This policy applies to the kb66 website and all associated services. If you have any questions about this policy, please contact our support team.

02 What Information We Collect

kb66 collects various types of information for account registration, transaction management, and service improvement. The categories of information collected are as follows:

• Identity information: Your full name, date of birth, and national ID or passport details (required for identity verification).
• Contact information: Email address and mobile phone number.
• Financial information: Details of your payment methods, such as bKash, Nagad, Rocket, or bank account information (required for secure transactions).
• Login and technical information: IP address, browser type, operating system, device identifier, and session logs.
• Transaction information: Records of all your deposits, withdrawals, and gaming activity.
• Communication records: Messages exchanged with our customer support team via live chat or email.

03 How We Collect Information

We collect your information in the following ways:

• Information provided directly: Information you provide during account registration, the verification process, completing payment forms, and contacting support.
• Automatically collected information: Information about your browsing activity and preferences collected through cookies, web beacons, and similar technologies.
• Through third parties: Information received from identity verification services or payment processors.

04 How We Use Your Information

kb66 uses your information for the following purposes:

• Account management: Creating, verifying, and maintaining your kb66 account.
• Service delivery: Processing deposits, withdrawals, and gaming services without interruption.
• Security and fraud prevention: Monitoring to prevent unauthorized access, fraud, and money laundering.
• Customer support: Ensuring your complaints and questions are resolved quickly and effectively.
• Legal compliance: Carrying out activities necessary to comply with applicable laws and regulations.
• Service improvement: Analyzing your usage patterns to improve platform functionality and the user experience.
• Communication: Sending important account notifications, promotional offers, and updates (you may request to stop receiving these communications at any time).

05 Legal Basis for Processing Information

We process your information on the following legal bases:

• Contractual necessity: To fulfill our service agreement with you.
• Legal obligation: To comply with applicable laws, regulations, and regulatory requirements.
• Legitimate interests: To ensure platform security, prevent fraud, and improve service quality.
• Consent: In specific cases, such as sending promotional communications, based on the consent you have given.

06 Who We Share Information With

kb66 never sells or rents your personal information to third parties. However, certain information may be shared in the following circumstances:

• Service providers: Payment processors (including bKash, Nagad, and Rocket), identity verification services, cloud hosting providers, and other technology partners who work on our behalf and are bound by strict confidentiality agreements.
• Legal authorities: To the relevant authorities in accordance with court orders, legal processes, or regulatory requirements.
• Corporate changes: In the event of a company merger, acquisition, or asset transfer, where the new party will be required to comply with the terms of this policy.
• For security purposes: Where necessary to protect the rights, property, or safety of kb66 or our users.

Outside the circumstances listed above, your information will not be shared with anyone without your explicit written consent.

07 Security Measures

kb66 uses industry-standard security technologies to keep your personal information safe:

• SSL encryption: All data transmission on our website is encrypted using SSL (Secure Socket Layer) technology, making the exchange of your information completely secure.
• Encrypted storage: All sensitive information that is stored is protected by strong encryption protocols.
• Firewall protection: Advanced firewalls and intrusion detection systems protect our servers from unauthorized access.
• Access controls: Only authorized personnel can access your information, and all their activity is logged.
• Regular security reviews: Our security measures are regularly audited and updated.

However, no method of transmitting information over the internet is 100% secure. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed for any method.

08 Data Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required to meet legal obligations. In general:

• All account and transaction information is retained for as long as the account remains active.
• Financial transaction records are retained after account closure for a period determined by regulatory requirements.
• When the retention period ends, information is securely deleted or anonymized.

09 Use of Cookies

Cookies are small text files that your browser stores on your device when you visit a website. kb66 uses the following types of cookies:

• Essential cookies: These are required for the core functionality of the website and cannot be disabled. This type of cookie is used to maintain login sessions.
• Functional cookies: These cookies are used to remember your preferences and language settings.
• Analytics cookies: These collect anonymous information about website usage, which helps us improve our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may cause some website features to not work properly.

10 Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of any inaccuracies or incomplete details in your information.
• Right to erasure: In certain circumstances, the right to request deletion of your information beyond what is required by legal obligation.
• Right to restriction of processing: The right to request that processing of your information be limited in certain circumstances.
• Right to object: The right to object to the processing of your information for specific purposes.
• Right to data portability: Where applicable, the right to receive your information in a structured format.
• Right to withdraw consent: The right to withdraw consent for any information processed on the basis of consent.

To exercise these rights, please contact our customer support team. We will respond to your request within the timeframe required by applicable law.

11 Privacy of Minors

kb66 services are for persons aged 21 and over only. We do not knowingly collect or process personal information from anyone under 21. If we become aware that a minor has created an account, that account will be closed immediately and the related information will be deleted.

12 Third-Party Links

The kb66 website may sometimes contain links to third-party websites. Any information you provide after clicking those links is the responsibility of the respective website. We are not responsible for the privacy policies of third-party websites and recommend that you review them.

13 Changes to This Policy

kb66 may update this privacy policy from time to time. If any significant changes are made, we will notify you at your registered email address or inform you clearly on the website. Continued use of the website after any changes will be considered as acceptance of the updated policy.

All changes will be published on this page and the "Last updated" date at the top of the page will be revised. The latest policy will always be available on this page.

14 Applicable Law and Jurisdiction

This privacy policy will be governed by applicable law. Any disputes relating to this policy will be resolved in the courts of the relevant jurisdiction.